Feb 8, 2016 | | Dallas, TX
Client's rating: 5 of 5

The Management team ensures that the day-to-day operation of the home meets high standards for comfort, cleanliness, and safety, and is always willing to provide ‘extra touches’ to ensure that each apartment is truly a home – more than just a place to stay and pass the time. The Care team in the home is engaged with the residents 24 x 7 and the care each person receives is personalized and individualized, as needed to address their particular physical and emotional needs. Activities are varied to pique the varied interests of the residents, meals are ‘home-style,’ congenial, and something to look forward to. Family and friends are always made to feel welcome, whether for a stop-by, to share lunch or dinner, or to visit from out-of-town. The monitoring of meds and each resident’s medical condition is addressed professionally and is at the forefront of each care-giver’s daily concern as they interact with the residents. They are meticulous in maintaining care standards and communicating with families. There are also intangibles that set Manchester Place apart from other homes. Through the duration of my father’s two-year-plus stay, I saw that he was treated with respect by each and every person from the Management and Care teams with whom he came into contact. They were truly interested in knowing him, his interests, learning about the life he had led, and in knowing our family. Their concern for his physical and mental well-being was constant and their patience never wavered in helping him to preserve his personal dignity as his physical abilities declined. In short, they treated my father as if he was their father and I never worried about him wanting for kindness each day when I could not be with him.For both these measurable and intangible reasons, I reiterate that I unconditionally recommend Manchester Place.

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Our Values
Statements

  • Personalized Care
  • Facilities designed like actual homes
  • Luxury Care
  • Warm Personalized Buildings
  • Highly Trained Staff
  • Lowest Staff to Resident Ratios
  • MD Medical Director
  • Owner Operated